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I need to refund a membership fee in 123signup

1. Login to 123signup.
2. Go to “membership” tab.
3. Enter the e-mail id of the person that you are trying to refund.
4. Select the correct member and then click “change”.
5. Enter the amount (as negative value) that you are trying to refund in the "Discount/Adjustment" box (e.g: If you are trying to refund 100, type in -100).
6. Please follow the screen instruction to complete the refund.
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